SHIPPING & RETURNS

From us to your door.

Shipping times, delivery information and help with returns.

01

Free U.S. shipping.

Free Shipping is available on all U.S. orders over $35 and is shipped via USPS Ground Advantage.

02

Follow your order.

Use the tracking link in your shipping confirmation email, or sign in to your account to view your order.

View your account ↗
03

Need a hand?

Contact us with your order number for help with a delivery, address change or delivery estimate.

Contact our team ↗

When your order ships.

  • Orders placed before 10:00 AM will be shipped on the same business day.
  • Orders placed after 10:00 AM will be shipped on the next business day.
  • Orders placed during weekends or holidays will be shipped on the next business day.
RETURNS

Domestic U.S. orders.

We offer a full refund within 30 days of delivery for domestic U.S. customers.

International orders.

For international orders, please contact us via email, and our team will be happy to assist you with return requests and available options.

Email info@naturalisusa.com with your order details and return request.

Read the full refund policy ↗